plasticsurgery-plasis.gr places great importance on and respects the protection of personal data of those who interact with it. The present Privacy Policy (hereinafter referred to as the “Policy”) concerns the conditions for the collection, storage, and use of personal information, with headquarters at Ang. Metaxa & Gr. Lambraki 21, Postal Code 166 75.
About plasticsurgery-plasis.gr
This Privacy Policy concerns plasticsurgery-plasis.gr (hereinafter “PLASIS”) and the personal data that PLASIS retains for individuals. Information about companies and other entities is not included in the scope of this Policy. PLASIS is responsible for the website plasticsurgery-plasis.gr, which constitutes the company’s online platform. The personal data you provide when registering as a member (e-mail, full name, phone number) or to receive our newsletter (only e-mail) is processed and stored in a file under the responsibility of our company. Additionally, any other personal data you submit on our website to communicate with us is also subject to processing and will be stored in a file under our company’s responsibility. This Policy and its Terms may be updated from time to time. For this reason, you should regularly check its content for any changes.
- What is Personal Data? The term “personal data,” as used in this Policy, refers to information about natural persons, whether individuals or professionals, such as full name, postal address, email address, contact phone number, etc., which can be used to identify a customer or visitor of the website (hereinafter referred to as “Personal Data” or “Data”).
- What is Personal Data Processing? Personal Data Processing refers to the collection, recording, organization, storage, modification, alteration, retrieval, searching of information, use, transmission to third parties, dissemination, correlation, combination, restriction, deletion, and destruction of Personal Data of natural persons.
- How is your data collected? We collect information about you in the following situations, among others: A. When you contact us directly, either by phone or through our website, to request information about the services we offer. B. If you provide personal data on behalf of a third party, you must ensure that the third party has previously been informed of this Policy. C. If you are under 16 years old, you should not provide any personal information to us unless you have obtained consent from the person who holds your parental care. D. Please assist us in keeping your information updated by notifying us of any changes to your personal data.
- What Types of Personal Data Do We Collect About You? The following categories of data related to you may be collected and further processed through the various services and communication channels described in this Policy: A. Contact Data ► e.g., full name, address, phone numbers, email address. B. Website Usage & Communication Data ► how you use our website and whether you open or forward our communications, including information collected through cookies (our company’s Cookie Policy, available here, provides further details).
- For What Purpose Do We Process Your Data? Customer Support – Marketing – Sales – We collect your data from our physical or online store to provide support and consultation to our customers after purchasing a product or service from our company. Additionally, we collect your data, specifically only your email address, from our website plasticsurgery-plasis.gr exclusively for the periodic sending of newsletters regarding our services and company updates.
- What Is the Legal Basis for Processing Your Data? For data related to newsletter distribution and the use of cookies, the lawfulness of processing is based on your consent.
- Who Are the Recipients of Your Data? The recipients of your data are only the strictly necessary personnel of the company, who are bound by confidentiality obligations.
- How do we ensure that Data Processors respect your Personal Data? The Data Processors have agreed and contractually committed to the Company to: a. Maintain confidentiality. b. Not send Data to third parties without the Company’s permission. c. Take appropriate security measures. d. Comply with the legal framework for personal data protection, particularly the GDPR regulation.
- Do we transfer your Data abroad? We do not transfer your data abroad.
- How long do we store your data, and when do we delete it? The data you provide will be kept/stored by us only for as long as necessary to fulfill the purpose for which you shared your data with us, in compliance with applicable legal provisions. Specifically, for data concerning you that we process for marketing purposes (subscription to the company’s newsletter), they are retained from the moment we receive your consent, which is determined by reading and accepting the Terms of the Privacy Policy posted on the homepage of our website plasticsurgery-plasis.gr, until you revoke it—for example, by unsubscribing through the dedicated field found in the newsletters sent by our Marketing department or any other department of the company. Data collected through Cookies is deleted according to our Cookies Policy. We restrict access to your data to only those individuals who must use it for the specified purpose.
- Is your data secure? We are committed to safeguarding your Personal Data. We have implemented appropriate organizational and technical measures to ensure the security and protection of your data against any form of accidental or unlawful processing. We use an SSL (Secure Socket Layer) Certificate to ensure the secure exchange of data between our website and your browser. These measures are reviewed and modified when necessary. Your data is only processed by authorized personnel, employees, and partners strictly for the aforementioned purposes.
- What are your rights as a data subject, and how can you exercise them? A. You have the right to access your personal data. This means that you have the right to be informed by us about whether we process your data. If we do process your data, you can request details about the purpose of the processing, the type of data we hold, how long we store it, whether automated decision-making takes place, as well as your other rights, such as correction, deletion, restriction of processing, and the right to file a complaint with the Data Protection Authority. B. You have the right to correct inaccurate personal data. If you discover an error in your data, you can submit a request for us to correct it. C. You have the right to erasure / right to be forgotten. You can ask us to delete your data if it is no longer necessary for the above-mentioned processing purposes or if you wish to withdraw your consent when consent is the only legal basis for processing. D. You have the right to object to the processing of your data. You may object to the processing of your data or withdraw your consent, and we will stop processing your data unless there are compelling and legitimate reasons that override your rights.
- How can you exercise your rights? If you wish to contact us regarding any matter related to the processing of your data and the exercise of your rights, you can reach out to the Company’s Legal Representative at: Address: Agg. Metaxa & Gr. Lambraki 21, P.C. 166 75 Email: info@plasticsurgery-plasis.gr
- When do we respond to your requests? We respond to your requests free of charge without delay and, in any case, within one (1) month from the date we receive your request. However, if your request is complex or if there are multiple requests, we will inform you within the month if we need an extension of up to two (2) additional months, during which we will provide a response. If your requests are manifestly unfounded or excessive, especially due to their repetitive nature, the Company may impose a reasonable fee considering the administrative costs of providing information or executing the requested action or may refuse to process the request.
- Where can you inquire about the progress of your requests? For more information regarding the processing of your data and the exercise of your rights, you can contact the Company’s Legal Representative at: Address: Agg. Metaxa & Gr. Lambraki 21, P.C. 166 75 Email: info@plasticsurgery-plasis.gr
- Do we use automated decision-making, including profiling, in processing your data? We do not make decisions or create profiles based on automated processing of your data. We use cookies on our website plasticsurgery-plasis.gr only with your prior information and consent.
- What is the applicable law for processing your data? We process your data in accordance with the General Data Protection Regulation (GDPR) 2016/679/EU, as well as the applicable national and European legislative and regulatory framework for personal data protection.
- Where can you file a complaint if we violate the applicable data protection laws? You have the right to file a complaint with the Data Protection Authority if you believe that the processing of your personal data violates the national and regulatory framework for data protection. Address: Kifisias 1-3, P.C. 115 23, Athens Phone: 210 6475600 Email: contact@dpa.gr
- How will you be informed about updates to this Policy? We will update this Privacy Policy whenever necessary. If there are significant changes to the Policy or the way we use your Personal Data, we will notify you either by posting a notice in a prominent place before the changes take effect or by any other appropriate means. We encourage you to review this Policy periodically to stay informed about how we protect your data. The Company is the Data Controller for the personal data it processes. Address: Agg. Metaxa & Gr. Lambraki 21, P.C. 166 75 Email: info@plasticsurgery-plasis.gr
